AirAsia starts system to eliminate boarding passes for domestic flights

KUALA LUMPUR (April 24): In a tweet today, AirAsia group chief executive officer Tan Sri Tony Fernandes said passengers will only have to register their faces and passports once on its @AirAsia mobile app.

AirAsia Group Bhd has introduced a one-time verification system for passengers via its FACES @AirAsia mobile app which is designed to eliminate the need for boarding passes and passports.

FACES is a facial recognition boarding system owned and operated by AirAsia, with the purpose of creating a seamless travel process for guests.

Once passengers have scanned their faces and passport details on the app, and AirAsia ground staff have verified them, the passengers will be able to travel seamlessly, he said.

This facility follows in the footsteps of British Airways’ (BA) biometric boarding gate trials last year in the US which eliminated the need for boarding passes and passports at boarding.

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